EHR CONFESSIONS
WE HAVE A
WORKAROUND
FOR THE
WORKAROUND.
The things we do to make the EHR work in real life.
Anonymous. No names. No organization required.
THIS WEEK'S CONFESSION
ANONYMOUS, OBVIOUSLY.
WHAT'S SOMETHING YOU DO OUTSIDE THE EHR
JUST TO MAKE THE
WORKFLOW WORK?
The real workflow does not always stay inside the EHR...
YOU KNOW THE WORKFLOW...
The one nobody put in the training guide.
↻ DOCUMENT IT AGAIN
Because apparently once wasn't enough.
⇄ CHECK THE OTHER SYSTEM
You already know which one.
! CLOSE THE ALERT
Without reading it. Again.
↗ LEAVE THE EHR
To finish your charting.
If you've ever thought, “There has to be a better way…”
Yeah. me too.
WHY I'M ASKING
A WORKAROUND ISN'T
ALWAYS THE PROBLEM.
SOMETIMES
IT'S THE
CLUE.
The extra step.
The side system.
The workaround that became the workflow.
They can tell you where the designed workflow and the real work stopped matching.
THAT'S WHY I’M LISTENING.
BUY
Before you sign.
Selection • Requirements • Demos • Contracts
IMPLEMENT
When the plan meets reality.
Governance • Testing • Training • Go-Live
ADOPT
After the system is live.
Workflow • Reinforcement • Workarounds • Proficiency
OPTIMIZE
Making the work better.
Prioritization • Configuration • Data • Improvement